Omni Channel Fulfilment
Solutions

We are passionate about great service, and great customer experiences.

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Warehouse Storage, Picking and Delivery

We provide a full range of fulfilment and logistics services.

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Shipping Direct to Consumer and to Trade

We are a true omni channel fulfilment services provider.

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Making Your Customer Experiences Perfect Every Day

Set your goals high, and don't stop till you get there.

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About us

Set your goals high, and don't stop till you get there.

OCF provide outsourced warehouse and logistics services so you can concentrate on growing your market, confident that we have your back in service, and ensuring your customers stay loyal to you every day, and with every order.

Our Services

Open to all Products

OCF are a vibrant new company combining over fifty years of supply chain and logistics management with experience in handling an eclectic range of product groups, including homewares, electronics, merchandise and clothing.

Flexibility in Scale

Whether you are an established business with your own facilities or a Vlogger currently fulfilling orders from your kitchen table, we can help simplify your operation so you can grow or contract profitably and in scale.

Passion in Service

With a passion for great service and great customer experiences we are the best choice for all your storage, picking and delivery requirements.

Keeping Your Promises

You know we have even managed organ transplant logistics so we know more acutely than most the importance of getting your product from A to B, safely and on time.

# Hello Great Service



Warehouse

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.


Jeff Bezos, Amazon

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Try us for free!

We can provide you with a free 30 day trial of our services (conditions apply).

Worldwide delivery

We can deliver to anywhere in the world. Contact us now for our rates.

Money back guarantee!

Not happy with our service, we will refund 100% of our service fees!

Our Services



Pick Pack

Simple, you send us your orders and we pick pack and fulfil from your inventory in our warehouse, applying all your preferences and or special instructions to ensure your customer receives their order when, where and how they expect it, be they a major multiple or an online buyer.

Warehousing

Pay only for what you use rather than reserving what you think you might need. By outsourcing to us you benefit from the flexibility of our model instead of being encumbered with leases and or running an operation which will all distract from driving your sales forward.

Delivery

Whether an envelope or a small package to a consumer or a consignment to a high street retailer or a container to a port, our network of trusted carriers will always ensure the right balance between service, price and tracking visibility, safeguarding your sale and stock.

Product Prep

Be it assembling a final product from components and packaging you source from multiple vendors or applying point of sale stickers or repackaging or adding marketing material we have it covered and can provide a range of custom value added services to meet any of your specific requirements.

Returns

Whether it is a defective product or your ecommerce store being used as an online changing room, returns processing must be efficient for your customer and quick enough to turn the stock around and back to good inventory for resale without delay. We can manage this cycle for you, from collection through to product inspection and or rework.

Import & Export

Container devanning and container stuffing, clearing consignments through customs and preparing export paperwork are all within the services we provide, ensuring your market is 360° covered from a single source of supply and inventory; OCF are a true omni channel fulfilment centre.

Our People




OUR MISSION

To provide niche omni channel fulfilment solutions that excel in service and value, providing win win opportunities for our partners.

OUR VISION

An award winning and competitive innovator in supply chain logistics, positively contributing to the economy and delighting our customers every day.

Service KPI's

Inventory Accuracy

Compares physical inventory to the quantities recorded on the inventory system.

Picking Accuracy

Orders picked and verified as accurate divided by the total orders picked over the same period.

Carrier Delivery

Percentage of orders delievered within agreed service levels by Carriers.

Perfect Order Rate

The total number of orders shipped without incident by the total number of orders shipped in the same period.

Why Choose Us?

While we always seek to be competitive there are 4 other key characteristics to our business which make us a defining choice for all your outsourced fulfilment and logistics requirements.

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01.

People

Our values set the bar for what you can expect when you engage with us. If you value openness, integrity and a can do empathetic attitude then we are likely to be on the same page. Combine this with a challenge to innovate and we are ready to establish a true partnership with you.

02.

Passion

Fulfilment and logistics are more of a “calling” than a routine or an accidental opportunity for us. We love what we do and this invariably permeates all we do and how we work, consistently delivering for you each and every day.

03.

Expertise

We run warehouses and successfully provide omni channel fulfilment solutions. This is our expertise, gained over many years and with many organisations and product groups. We know the opportunities and the pitfalls in both service and cost.

04.

Service

In a world with so much competition you really are only as good as your last order. At OCF we are truly passionate about great service, and great customer experiences. We want to ensure your customer comes back to you - again and again and again.



We provide a full range of Logistics Services

Pick Pack, storage, omni channel delivery, returns management, value added services including product preparation and assembly, but look at what else we can do for you below.

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Direct to Consumer

Having your orders shipped seamlessly, safely and quickly to your consumers while providing them with meaningful and timely updates are key principles which define our direct to consumer solutions. As a true omni channel provider we also do this from a single source of stock from which all your markets are fulfilled.

As embracers of Technology your ecommerce storefront or platform will integrate easily into our systems so your orders ship fluidly to your consumers, updating your inventory records and returning order update notifications to your customers.

Reporting

We do not employ Emmy award winning illusionist David Copperfield in the warehouse. While we are sure having a piteousness of doves flapping around a forklift would present a health & safety risk the real reason for our choice is visibility.

Visibility of your stock, receipts, orders, shipments and returns is a must have for your business and is a fundamental principle of how we operate; easily readable reports and queries in clicks - it's not an illusion!

Samples Delivered

Whether it's artificial grass, wall paper or hardwood floors, the logistics of your samples must be perfect to avoid losing sales to your competition. Consumers will order samples from several sites at the same time and if your sample orders are not despatched quickly you risk losing a customer, effectively at #hello. We can manage your sample process either with or independently of your main business to ensure you optimise your sales conversions and continue to positively develop your brand.
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Like What You See? We’re Just Getting Started


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Get In Touch

Get in touch with us today, whatever your query. For a no obligation quote or a discussion around your requirements we invite you to contact us, using which ever way you feel most comfortable with. Use the form on the right or call us on the numbers below. Our discretion will always be assured, and we will respond to any messages received here at our earliest.

Omni Channel Fulfilment Ltd

Swindon Office:
Building A
Howard Tenens Europa Bus. Park
Off - Radway Road
Swindon
SN3 4ND

P: +44 (0)1793 676260
E: info@omnichannelfulfilment.com
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Newbury Office:
Festival House
39 Oxford Street, Newbury
Berkshire RG14 1JG


P:+44 (0)1635 573053