Omni Channel Fulfilment
Solutions
We are passionate about great service, and great customer experiences.
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Warehouse Storage, Picking and Delivery
We provide a full range of fulfilment and logistics services.
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Shipping Direct to Consumer and to Trade
We are a true omni channel fulfilment services provider.
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Making Your Customer Experiences Perfect Every Day
Set your goals high, and don't stop till you get there.
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About us
Set your goals high, and don't stop till you get there.
OCF provide outsourced warehouse and logistics services so you can concentrate on growing your market, confident that we have your back in service, and ensuring your customers stay loyal to you every day, and with every order.
Our ServicesOpen to all Products
OCF are a vibrant new company combining over fifty years of supply chain and logistics management with experience in handling an eclectic range of product groups, including homewares, electronics, merchandise and clothing.
Flexibility in Scale
Whether you are an established business with your own facilities or a Vlogger currently fulfilling orders from your kitchen table, we can help simplify your operation so you can grow or contract profitably and in scale.
Passion in Service
With a passion for great service and great customer experiences we are the best choice for all your storage, picking and delivery requirements.
Keeping Your Promises
You know we have even managed organ transplant logistics so we know more acutely than most the importance of getting your product from A to B, safely and on time.
# Hello Great Service
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, Amazon
Contact UsOur Services
Product Prep
Be it assembling a final product from components and packaging you source from multiple vendors or applying point of sale stickers or repackaging or adding marketing material we have it covered and can provide a range of custom value added services to meet any of your specific requirements.
Returns
Whether it is a defective product or your ecommerce store being used as an online changing room, returns processing must be efficient for your customer and quick enough to turn the stock around and back to good inventory for resale without delay. We can manage this cycle for you, from collection through to product inspection and or rework.
Our People
Founding Team
The business was founded by Dean Watkins and Mark O'Connor, veterans in supply chain management.Sharing responsibilities for the business equally they usually agree, in having a common vision and passion for the business, however where they cannot, then they have been seen deferring to Rock Paper Scissors to get to a quick conclusion - best of 3, of course, and yes, rock does beat scissors!
Dean Watkins
Founder and Joint MD
Mark O'Connor
Founder and Joint MD
OUR MISSION
To provide niche omni channel fulfilment solutions that excel in service and value, save the planet, and provide win win opportunities for our partners.OUR VISION
An award winning and competitive innovator in supply chain logistics, positively contributing to the economy and delighting our customers every day.Why Choose Us?
While we always seek to be competitive there are 4 other key characteristics to our business which make us a defining choice for all your outsourced fulfilment and logistics requirements.
Try Us!01.
People
Our values set the bar for what you can expect when you engage with us. If you value openness, integrity and a can do empathetic attitude then we are likely to be on the same page. Combine this with a challenge to innovate and we are ready to establish a true partnership with you.02.
Passion
Fulfilment and logistics are more of a “calling” than a routine or an accidental opportunity for us. We love what we do and this invariably permeates all we do and how we work, consistently delivering for you each and every day.03.
Expertise
We run warehouses and successfully provide omni channel fulfilment solutions. This is our expertise, gained over many years and with many organisations and product categories. We know the opportunities and the pitfalls in both service and cost.04.
Service
In a world with so much competition you really are only as good as your last order. At OCF we are truly passionate about great service, and great customer experiences. We want to ensure your customer comes back to you - again and again and again.We provide a full range of Logistics Services
Pick Pack, storage, omni channel delivery, returns management, value added services including product preparation and assembly, but look at what else we can do for you below.
Learn moreDirect to Consumer
Having your orders shipped seamlessly, safely and quickly to your consumers while providing them with meaningful and timely updates are key principles which define our direct to consumer ecommerce solutions. As a true omni channel provider we also do this from a single source of stock from which all your markets are fulfilled.
We integrate with all major marketplaces and ecommerce platforms including Amazon, eBay, Mirakl, NOTHS, Etsy, Shopify, Magento, WooCommerce, Brightpearl and many more, creating automated workflows from order receipt through to delivery.
Transparency
We do not employ Emmy award winning illusionist David Copperfield in the warehouse. While we are sure having a piteousness of doves flapping around a forklift would present a health & safety risk the real reason for our choice is visibility.
Visibility of your stock, receipts, orders, shipments and returns is a must have for your business and is a fundamental principle of how we operate; easily readable screens, reports and queries in clicks, 24/7, from any connected device - it's not an illusion!
Samples Delivered
Whether it's artificial grass, wall paper or hardwood floors, the logistics of your samples must be perfect to avoid losing sales to your competition. Consumers will order samples from several sites at the same time and if your sample orders are not despatched quickly you risk losing a customer, effectively at #hello. We can manage your sample process either with or independently of your main business to ensure you optimise your sales conversions and continue to positively develop your brand.Watch our Video
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Get In Touch
Get in touch with us today, whatever your query. For a no obligation quote or a discussion around your requirements we invite you to contact us, using which ever way you feel most comfortable with. Use the form on the right or call us on the numbers below. Our discretion will always be assured, and we will respond to any messages received here at our earliest.
Book a discovery call.Swindon Office:
Dorcan 300
Murdock Road
Swindon
SN3 5HY
P: +44 (0)1793 676260
E: info@omnichannelfulfilment.com
Newbury Office:
Festival House
39 Oxford Street, Newbury
Berkshire RG14 1JG
